For returns outside of the EU, please contact customerservice@eivy.co for a freight slip.
The international exchange freight cost for the freight slip with DHL Express or UPS Express is found below.
• USA | 21 USD*
• Canada | 28 CAD*
• Australia and New Zeeland | 32 AUD*
• New Zeeland | 37 NZD*
• Norway | 69 NOK*
• Other countries outside EU | €18*
We accept returns within 30 days only if the garments are in original condition, original packaging and with hangtags attached or we will charge you an additional 200 SEK* as the item won’t be re-sellable. Bad for you, bad for us and bad for mother earth. Your returned items might be your best friend’s next order from us so treat our garments, mother earth and your friends as you would like to be treated.
Refunds for returned items will be issued to the card you made your purchase with.
In case you need to print our return info slip: click here.
*Return shipping fees are based on a fixed amount in SEK and converted to your local currency. The displayed amount may vary slightly depending on the current exchange rate.