First place a new order with the new item. Then fill in the required info on our return info slip and your new order number.

Contact our Customer Service for a prepaid return slip for a set cost. 
Refunds for returned items will be issued to the card you made your purchase with.
You can return your items within 30 days of the items are unused, in their original packaging, and with hangtags still on.

In case you need to print our return info slip: click here.