First place a new order with the new item. Then fill in the required info on our return info slip and your new order number.
Refunds for returned items will be issued to the card you made your purchase with. We accept returns within 30 days only if the garments are in original condition, original packaging and with hangtags attached or we will charge you 20 € as the item won’t be re-sellable. Bad for you, bad for us and bad for mother earth. Your returned items might be your best friend’s next order from us so treat our garments, mother earth and your friends as you would like to be treated.
In case you need to print our return info slip: click here.
If you want a prepaid exchange return slip for a set cost, pls contact us, and we will help you out. :)
International prepaid exchange freight cost with pre-paid freight slip with DHL Express is found below.
• USA | 5 USD
• Canada | 10 CAD
• Australia and New Zeeland | 10 AUD
• Other countries outside EU | DHL Express: €10